Sherlock Holmes and the Mystery of the Last Line by M Pepper Langlinais

When Holmes returns to his childhood home after the death of his brother, Watson is confronted with the delicious opportunity to pry into his reticent friend's family history.

The Eden Project by John Bolin

A good book, thoroughly enjoyed it.

Anthropologist Alex Forsythe spent three years studying a remote tribe in the Amazon jungle when they mysteriously vanished without a trace. Months later, a teenage girl from the tribe turns up babbling about a horrifying place her people had been taken. The girl’s body is ravaged by a strange malady, and blood tests reveal an unknown, lethal pathogen. Alex realizes she must find the source of the outbreak if there is to be any hope of a cure.

Nearby, former Army Ranger Peter Zachary leads a small team into the jungle to film a reality show created to explore and explain paranormal phenomena. When Alex and Peter’s paths cross and they join forces, they face the most dangerous adversary they’ve ever encountered—and a technology that threatens the future of humanity. Faith and science collide as Peter and Alex discover the dark secret at the heart of The Eden Project.

The Secret Keeper by Kate Morton

 A wonderful book of twist and turns, it includes everything in it, and the final surprising conclusion was awesome.

1961: On a sweltering summer's day, while her family picnics by the stream on their Suffolk farm, sixteen-year-old Laurel hides out in her childhood tree house dreaming of a boy called Billy, a move to London, and the bright future she can't wait to seize. But before the idyllic afternoon is over, Laurel will have witnessed a shocking crime that changes everything. 2011: Now a much-loved actress, Laurel finds herself overwhelmed by shades of the past. Haunted by memories, and the mystery of what she saw that day, she returns to her family home and begins to piece together a secret history. A tale of three strangers from vastly different worlds - Dorothy, Vivien and Jimmy - who are brought together by chance in wartime London and whose lives become fiercely and fatefully entwined. Shifting between the 1930s, the 1960s and the present, The Secret Keeper is a spellbinding story of mysteries and secrets, murder and enduring love.

Words

I try to watch the words I say, to keep them soft and sweet, I never know from day to day which ones I'll have to eat!!

My Wife and Me

Some days, our busy schedules,
Means, that sometimes we never see,
Each other, for all day, it seems,
My lovely wife and me.

But I always know she has been around,
When I pass the bathroom door,
For I see her little footprints,
Wet ones, upon the floor.

By Bob Davies

 

Crocheted Granny Square

Makes a Granny Square 8cm Square

Use a size 4mm Hook (can use any size hook, but it will alter the size of the finished product)

Use double knitting wool (can use any type of wool, but it will alter the size of finished product)

Round 1

ch 4, sl st to first chain to form a ring.

Ch 2 (counts as a treble) 2 tr into ring

1 ch 3tr into ring, 3 times, 1 ch

Join with sl st to top of starting chain

Fasten off if changing colour

Round 2

Sl st a new colour if wished in any ch in a corner

2ch 2 tr 1 ch 3 tr  into same ch space in corner

3tr 1ch 3tr into next corner ch 3 times

Join with sl st to top of starting chain

Fasten off if changing colour

Round 3

Sl st a new colour if wished in any ch in a corner

2ch 2 tr 1 ch 3 tr  into same ch space in corner

*3tr into gap between 2 3tr groups

3tr 1ch 3tr into next corner ch

Repeat from * ending with 1 ch

Join with sl st to top of starting chain

Fasten off if changing colour

Round 4

Sl st a new colour if wished in any ch in a corner

2ch 2 tr 1 ch 3 tr  into same ch space in corner

*3tr into gap between 2 3tr groups

3tr 1ch 3tr into next corner ch

Repeat from * ending with 1 ch

Join with sl st to top of starting chain

Fasten off

If you want a larger Square just continue rounds until it is the required size.

Finishing

Weave in all the ends.

Assembly

Working with 2 squares, hold right sides together, work through both layers,  join with sl st in the corner ch, sl st along shared edge, sl st in next corner, continue in this way until you have finished required item.

Abb

Ch = Chain

Sl st = Slip Stitch

Tr = Treble

Windows Phone Nokia Lumia 820

We have always been O2 customers having phones since it was BTCellnet in 1990 (23 years) and several of the phones have been Nokia with no problems.

I am temporarily homeless until August, and have no landline, I also work with the elderly and as I am  working on my own travelling I am dependent on my mobile phone.

The phone was purchased on 7^th January 2013 from the O2 store in King’s Lynn with a brand new 2 year contract, this was a double contract with 2 phones on it.

On Sunday 7^th July I noticed my screen had a blue ghosting down oneside, overnight it spread all over the phone and gradually during Monday it deteriorated so the phone became unreadable.

On Monday 8^th July in the afternoon we returned the Phone to the King’s Lynn  O2 store and the phone was  examined and we were told would be returned to O2 Repair centre and would be returned within 4 working days

The Repair number is 0259030053092

Details on the receipt was

In Warranty

It has a warranty issue

Handset condition good

Nothing to Pay

We didn’t hear nothing  else until Thursday 11^th July – when tracking it online , it said it was not covered by Warranty and the repair cost would be £124.99.

Giving the following options

Accept the estimate

Refuse the estimate and authorise the destruction of the handset free of charge

Refuse the estimate and request return of the product

I then rang the King’s Lynn O2 store, who said it had been damaged, which to my knowledge was not the case, and the evidence points to this, it could have been damaged after it left our care. When I contested this  the lady said she would find out details by contacting the Repair Centre and ring back, which she did and said  there was nothing that could be done, the only thing she could do was give us the repair centre number, her attitude was rude and arrogant.

I then rang the repair centre who were not helpful.

I  then rang up customer services  who were also not helpful.

It was now time for my husband to take it in hand, he rang up repair centre, they basically said it was not a warranty fault and said it was a crack on the underside of the screen and reiterated what the options were.

We then chatted to the O2 online Repair Team who were unable to Help because we had taken the phone back to the shop.

We then emailed Nokia, they advised contacting one of their repair centres, and pointed out that O2 had its own pricing structure.

Our son found out that it was possible to get genuine Nokia screens for £30.

During this period O2 Customer Service, Repair Centre and online Help referred us back to the store, while the store referred us to the Repair Centre.

On Monday 14^th July we rang up and declined O2’s not so generous offer and asked for the phone to be returned.

We then searched the internet for screen faults on this model of phone, and discovered other people had the same fault with phones of the same age.

One of the comments found is as below

I had this issue. Not as bad as some, but bad enough. I got mine in Feb 2013. Upon visiting family recently I took the opportunity to visit the Nokia Care Point in Preston UK and they replaced the screen under warranty. Perfect job. Excellent care. This is not a common prob (first the chap had heard about it) but after my initial call to ensure he had the part in stock he researched my prob. This seems to have been a short term manufacturing issue now resolved. He did the repair in an hour and I have every confidence it won't come back. Fantastic support from Nokia. Sometimes things go wrong, I accept that. It's the quality of the response that counts and Nokia are excellent in that regard.

http://forums.wpcentral.com/nokia-lumia-820/205771-2.htm

We also discovered on the internet that all Nokias were covered by 24 month warranty not the 12 month we had been led to believe.

We then contacted Nokia Service Centre in Peterborough, who indicated that this was a known problem and is covered by Warranty, they also confirmed that Nokias were covered by a 24 month warranty.

On Tuesday 16^th July, O2 asked  me to contact socialqueries@o2.com I sent a fully comprehensive email, didn’t get an answer till late on  Wednesday and that was only to ask for further details, more delays and fobbing off.

On Wednesday 17^th July a text was received saying the phone had been despatched, why not on Monday when requested!!!

My husband filled in the online form for Rip Off Britain http://www.bbc.co.uk/programmes/b00wck32

Also received an email from Nokia Care cert-uk@anovo.com asking for more information of the problem.

Nokia care rang up quite quickly, and the lady had a long chat with my husband and said it sounds like we are being given the run around by O2, and that when we have the phone ring her up and she would arrange for it to be sent direct to her. Also received an email confiming the conversation.

On Thursday 18^th July we received the phone back 4 days after asking O2 to return the phone.

On Thursday 18^th July I had an email from  socialqueries@o2.com reiterating their previous no action status, and saying they would retrain the staff, they offered £26 refund on account.

We also got a call from Ashley from Nokia Care cert-uk@anovo.com again she was most helpful, she read the report from O2 stating there was scratches on the screen and damage to the casing – ummm after examing it my question is what damage, just a slight scratch which I would consider normal wear and tear. She is organising collection of the phone tomorrow, and will endeavour to get it back to me by next weekend.  Ashley sent an email confirming the agreement, communication on all levels, brilliant.

Friday 19^th July, phone collected by Nokia as promised.

Monday 22^nd July had a phone call from Nokia, and they  said that no way did anything external contribute to the damage to the screen, it was an unknown fault which they would fix under warrenty, complete with a full service, and the phone would be returned by the end of the week.

Wednesday 24^th July had an email from Nokia cert-uk@anovo.com saying the phone was ready for despatch,  and confirming address details.

Friday 26^th July received the phone back from Nokia as promised, working and complete with all information and apps.

Saturday 27^th July sent an email to O2 suggesting that £26 refund was an insult and asking for an early release from the contract.

As I felt that other people should be aware of the problems I have encountered with O2, and won’t consider it at an end until I find a way to get out of my contract I sent an email to the following:-

Sunday 28^th July sent an email to info@thecomplainingcow.co.uk

Sunday 28^th July sent an email to watchdog@bbc.co.uk

Monday 29^th July email from O2 refusing to release me from Contract

Monday 29^th July email from complaining cow advising me to contact the CEO at ronan.dunne@o2.com

From the 11^th July my husband and son and myself  have been facebooking and tweeting these problems.

The difference of attitude between O2 and Nokia was immense

O2 I spoke to many different people – Nokia spoke to the same person

O2 was negative and unsupportive – Nokia was understanding

O2 lacked communication – Nokia received communication every step of the way

Nokia made promises and kept them at all stages, via email and telephone calls.

Issue 2

After getting my phone back from Nokia, I gradually realised there was another problem, to as I do not use the ‘phone’ as a phone very often, when I first noticed the problem, I thought it was perhaps a poor signal.

The symptoms are:-

The Phone Rings alright

The Phone texts alright

But when I make or receive a call, I cannot hear the person on the other end and they cannot hear me.

I checked the volume control on the sidebar and under settings.

On the 5^th August I emailed Ashley on cert-uk@anovo.com at Nokia.

On the 6^th August I discovered that I could hear if I put the call on loudspeaker.

I switched off the phone and removed battery for a few mins but it made no difference.