Job Interview for AgeUK

This morning i went to an interview with AgeUK, for a Domestic Assistant, the job entails going into peoples homes and helping with cleaning, shopping and laundry etc.

Job Description

Job Description

Name of division:                  Development & Operations

Name of department:           Home Domestic

 

Job title:                                 Home Domestic Assistant

Responsible to:                     Home Domestic Manager

 

Purpose and Scope

To provide regular visits to customers in their own homes, providing practical assistance as required (e.g. domestic tasks such as housework and laundry). There are no personal care duties.

To contribute to the delivery of a high quality service that helps our customers to maintain independent living.

Responsibilities

1. To carry out the required tasks within the time allocated and as agreed with the Coordinator / Manager.

2. To undertake additional tasks when requested providing they fall within the guidelines of the Home Domestic Service and can be completed within the agreed time allocation.

3. To be aware of when a customer’s needs may change and to advise the Co-ordinator / Manager of this.

4. To contribute to the monitoring of the well-being of all customers during the time they are receiving the service and to inform the Co-ordinator / Manager of any concerns.

5. In the event of an emergency situation arising, to follow emergency procedures as set out in the Home Domestic Service handbook provided at induction.

6. To comply with the appropriate procedures for reporting and record keeping, including the secure maintenance of customer’s details.

7. To ensure that the service is delivered with sensitivity and that the customer’s rights to privacy, dignity, respect, confidentiality and choice are acknowledged at all times.

8. To co-operate with the Co-ordinator / Manager to maintain and improve service standards.

9. To ensure that customers, relatives, staff from other agencies and members of the public (all regardless of their attitude) are dealt with in a friendly, courteous and efficient manner as expected of a caring organisation.

10. To ensure understanding of COSHH regulations and data sheets.

11. To ensure observance and adherence to the Health and Safety at Work Act 1974.

12. To receive support and supervision and attend staff meetings.

13. To participate in the appraisal scheme and undertake training appropriate to the development of the job role and in line with the organisation’s statutory obligations.

14. To work to the agreed standards and policies of the organisation including equal opportunities, confidentiality, complaints, finance and personnel procedures.

15. To carry out other duties as directed by the Co-ordinator / Manager that are consistent with the duties and responsibilities of this post.

Please note: This is a new service and therefore this job description is subject to change. 

This was the second interview, the first one was at King's Lynn Job Centre, and i was called for a second interview at a respite centre in Norwich.

I didn't like the journey there, there was a lot of traffic, i got to Norfolk Showground early so stopped for a break, then i went on, but felt i had overshot the turning, so i rang Steven for guidance, otherwise i might have ended up in the city.  I had overshot and Steven put me right.

I arrived intact, and had to have a practical assessment by cleaning a room, i cleaned an en suite bedroom, i felt i did ok and had no problems, it was a positive experience, and i feel i did my best, so now i have to wait and see.

I went home Fakenham way, where i was much more confident with the travelling and the roads.