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Thursday 23 August 2012

Not Another One...................................

Just after 10.30pm last night, just after turning off my computer to go to bed I got a call from Jude, Miles was lethargic and had a temperature of about 40C,  he had had some medicine about 6pm.  I told her give it a while and see how he gets on, then after discussing it with Bob and having a rethink, i called Jude back asked a few more questions, and told her to call NHS Direct, who advised her to take him to the a&e, to which i was not totally surprised, that seems to be what they do.

So off me and Bob went, thinking we both needed to go because of Charlotte, which turned out she was having a sleepover, so Bob could have stayed home.  We ended up with us all going to the hospital, after seeing Miles, i wasn't too concerned, and anticipated them getting his temperature down and send him home.

I was irritated that Jude had stressed Steven out by informing him, but whats done is done.

We initially got seen very fast and he had his blood pressure and temperature taken and given some calpol, then we waited and waited and waited, eventually we saw the doc who gave him an exam, he said (we think), that he go home after a urine sample, and we waited and waited and waited, eventually they gave up and sent us home, we got home about 3am.

Steven came down to spend time with us and see Miles, but after a while felt he had had enought and went back to the ward, which was good that he recognised and acted on his symptoms.

This morning felt like death warmed up, i started my new job properly with my first lady in Heacham, of course it had to be Mrs Marsh, and old time customer, however she was expecting me at 11am and  and i had down 12 noon, but i did an hour and we got on ok.

Then i popped into Mums, and had a sandwich and continued on to see Steven,  Kira was there complete with boyfriend and blue hair.  Steven seemed ok but fed up, the lady from PALS Tonianne Shand
came along at Stevens request

E mail: Tonianne.Shand@qehkl.nhs.uk

Patient Advice and Liaison Service

We’re here to help you

Patient Advice and Liaison Service (PALS) is confidential and can help when you need advice, don’t know where to turn to or have concerns about your healthcare at The Queen Elizabeth Hospital.
As a patient, relative or carer sometimes you may need to turn to someone for on-the-spot help, advice and support. This is where the Patient Advice and Liaison Service comes in.

About us

The Patient Advice and Liaison Service focuses on improving the service to NHS patients.
The service aims to:
  • Advise and support patients, their families and carers
  • Provide information on NHS services
  • Listen to your concerns, suggestions or queries
  • Help sort out problems quickly on your behalf
We act on your behalf when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations to negotiate immediate or prompt solutions and to help bring about changes to the way that services are delivered. We will also refer patients and families to local or national based support agencies as appropriate.

http://www.qehkl.nhs.uk/section-index.asp?s=advice&p=advice

She advised us about a parking pass, keeping a wellbeing appointment and she will contact someone about benefits for him, so altogether useful.

I got home and felt shattered, not long after getting home, Micheal and Hana turned up to collect Iliana, and Bob turned up with Iliana, we fed Iliana then they left for home.

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